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Apple Vacations AVOK Insurance

  • Q. What is AVOK Insurance?
    For Land Only and Charter Air packages, AVOK is $49.99 per person for 4 nights or less and $69.99 per person for 5 - 14 nights*. Remember, AVOK is not applicable for groups of 15 or more, cruises or ski packages.

    Q. What type of coverage does AVOK provide on my vacation?
    AVOK has 3-part coverage.
    AVOK is a vacation security plan that combines a pre-departure Cancellation Waiver provided by Apple Vacations which allows you to cancel for any reason with Post-Departure Travel Insurance Benefits. In addition AVOK clients are given a best price guarantee and are able to claim the savings if the exact same vacation package is advertised for a lower price. Please note: The penalty portion of your vacation payment is refunded in Vacation Certificates. The balance is refunded to you in cash or credit to your credit card. ustomers will recieve an email confirmation. You will than be contacted by us within 24 hours via email in regards to the delivery of the travel documents.

    Q. Am I covered by AVOK on the day of departure , and when does Pre-departure coverage end and AVOK's Post-departure Tour Guard Travel Insurance coverage begin?
    Travelers who purchase AVOK can cancel up until the time of departure. Please note: "No Shows" are not covered. You MUST notify your Travel Agent (or Apple) to cancel. Call 1-866-860-2865 if your travel agent is closed at the time of your departure. AVOK's Tour Guard Travel Insurance Post-Departure Trip Interruption coverage begins on the departure date when the travelers are on their trip (i.e. upon boarding the aircraft).

    Q. If I purchase AVOK and do a *name change (not a name correction) do I need to re-purchase AVOK?
    Type of change: Need to repurchase AVOK:
    Name Yes
    Date Yes
    Departure City Yes
    Hotel Downgrade No
    Hotel Upgrade No
    Duration No
    Fare Class Change $25 per person fee to reactivate AVOK
    Destination Yes